No prior experience with e-bikes is necessary. If you're comfortable riding a traditional bicycle, you'll find e-bikes easy to use. We provide a brief orientation to familiarize you with the controls and features before your ride.​

Our rentals include a well-maintained e-bike, helmet, and lock.

Riders must be at least 18 years old to rent an e-bike. For safety and optimal performance, our e-bikes have a weight limit of 275 lbs (125 kg).​

Yes, wearing a helmet is mandatory for all riders to ensure safety. We provide helmets with every rental at no additional cost.​

Reservations can be made through our website's booking system. We recommend booking in advance, especially during peak seasons, to ensure availability.​

Battery life depends on factors like terrain, rider weight, and assistance level used. On average, our e-bikes can travel 40-60 kilometers (25-37 miles) on a single charge, which is typically sufficient for a day's exploration around the Beamsville Bench.​

We recommend wearing comfortable clothing and closed-toe shoes. Bringing a water bottle, sunscreen, and a fully charged mobile phone is also advisable.​

In the unlikely event of a mechanical issue or emergency, please contact us immediately using the phone number provided at the time of rental. We'll assist you promptly to ensure your safety and minimize any inconvenience.​